Help Center

Work Items & Confirmations

The confirmation queue

Reported issues are confirmed by other members in stages before they become open work.

When someone reports an issue, it doesn't go straight into the backlog — other members confirm it first. The Confirm Queue shows items waiting on a confirmation at your level, organised into stage tabs (L1, L2, L3).

  1. 1Open the Confirm Queue and pick a tab you're eligible for.
  2. 2Read the reported item — what it is, which app, its priority, and previous confirmations.
  3. 3Confirm it if you can reproduce or vouch for it, or reject it with notes if you can't.
  4. 4Once an item collects the required confirmations at every stage, it becomes an open work item.

Each stage needs distinct reviewers — you can't confirm the same item twice, and you can't confirm your own report. That's what keeps the queue honest.