Help Center

Troubleshooting

I can't sign in

Wrong password, no account found, too many attempts, or a closed Google popup.

  • "Incorrect email or password" — retype carefully, or use "Forgot password?" to reset by email.
  • "No account found with this email" — you may have registered with Google, or with a different address; try "Continue with Google".
  • "Too many attempts — try again later" — sign-in is temporarily rate-limited for your safety; wait a few minutes.
  • Google popup closed or blocked — allow popups for the site and try again.
  • Redirected to a company sign-in you didn't expect — your email domain has SSO enabled; use your work credentials.

If you can sign in but land on an unexpected page, that's your account status doing its job — onboarding, pending, rejected, and suspended each have their own page.